Native Union Reviews

Native Union has an overall rating of 2.7 based on 29 reviews. Customer feedback on Native Union is mixed.

2.7/5.0

29 reviews

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All Native Union Reviews (29)
ana2001
May 29, 2026
"Delivery was reliable, though I was watching it closely"
I ordered a phone case from Native Union and, the delivery went smoother than I expected. I kept checking the tracking because I’m always a bit suspicious when an online order says it’ll arrive on a specific day, but the updates were consistent and it actually showed up when they said it would.
The only thing that made me side-eye it a little was that dispatch seemed to take maybe a day longer than I figured it would. Nothing major, and the package arrived in good shape, so I’d probably order again, just while keeping an eye on the tracking like usual.
robert.Coutts
May 26, 2026
"Packaging was just okay"
The packaging was just okay, the box showed up a little dented but everything inside seemed fine.
SIMPSON
May 21, 2026
"Good stuff with less waste"
well... I really liked that the packaging felt more eco-friendly. It gave off less-waste vibes, which I definitely appreciate.
Kim.martinez
May 15, 2026
"Honestly, it did what it should"
I already dropped my phone hard with this case on, and thankfully the phone came out totally fine. The case took the hit instead, which is exactly what you’d hope for. Seems like a solid, decent product that actually protects your stuff.
Jonathan-webb
April 21, 2026
"The material just feels cheap, and it..."
The material just feels cheap, and it didn’t hold up the way I expected. I’m kind of tired of having to deal with customer service over stuff like this, so I’ll probably just chalk it up as a disappointment
Dale-berman
March 07, 2026
"Charging keeps cutting out"
It looks nice and feels solid but the charging keeps stopping randomly. I’ll plug it in and think it’s charging then later notice it cut out again. Frustrating.
MildredTurner
March 06, 2026
"Solid cable, just not the cheapest"
I picked up a Native Union charging cable and so far it’s been doing exactly what I need. My quick test for cables is basically, “does it feel flimsy and does it randomly disconnect?” This one passes both, since it feels sturdy and stays connected way better than some cheaper ones I’ve bought. Shipping took a little longer than I expected, so I’m knocking off a star, but it wasn’t a huge deal.
jaymurphy4539
March 06, 2026
"Didn’t Work with My iPhone"
I was disappointed because I really wanted this to work, but it just didn’t fit my iPhone properly. It felt like something was off, and I didn’t feel comfortable using it that way.
arthur.Wallin
March 04, 2026
"Why is charging this slow?"
I bought this Native Union charger thinking it would charge my phone fast, especially for the price. But it’s been way slower than I expected. I even tried swapping out different cables, thinking maybe that was the issue, but nope, same thing. Kind of had a “why is this so complicated?” moment because it should just work and charge quickly. Disappointing overall.
Harlan_brown99
March 04, 2026
"looks nice, but the charging is weak"
i bought a wireless charger from Native Union it’s been a bit of a letdown. it does look really nice on my desk, but the charging is slow and my phone sometimes stops charging if it’s not lined up just right. for what it costs, i expected it to work better. it’s not completely useless, but i wouldn’t buy it again
joseph1990
February 27, 2026
"Shipping was painfully slow"
My order showed up way later than it should have, and the updates were basically useless. the whole shipping process felt amateur.
michael_Glenn96
February 04, 2026
"Bulky and a pain to travel with"
I really thought this would be something easy to toss in my bag and take with me, but what a joke. It’s way bulkier than I expected, the cord situation turns into a mess, and it takes up way too much space. For something that should be travel-friendly, it feels like nobody actually thought that part through. I barely even use it now.
HOFFMANN
February 04, 2026
"The cable itself looked fine, but the..."
The cable itself looked fine, but the connector is just way too tight and doesn’t really sit right in my phone. If I move it even a little, it disconnects. it’s annoying.
greggtompkins2734
February 02, 2026
"Nice cable, but it didn’t hold up"
I picked up a Native Union cable because it looked like it would be better quality than the usual cheap ones, it does look nice. The fabric finish gives it a more premium feel, which was kind of the whole reason I went for it in the first place.

It worked perfectly fine at first, but after a few months it started charging on and off unless I bent it a certain way. Always a fun little guessing game when your phone may or may not charge overnight. The cable itself still looks decent, but the end near the connector seems like the weak spot.

For the price, I really expected it to last longer. It’s not the worst cable I’ve ever bought, but I probably wouldn’t get another one from them, especially when cheaper cables have somehow lasted me longer.
Estrella_mccroskey02
February 01, 2026
"A bit too plain for my taste"
To me, the designs just look kind of boring and a little dated. I was expecting something with more style for the price, but personally it feels bland.
amber-Kelleher
January 18, 2026
"Really easy to use"
The site was simple to navigate, checkout was super easy and quick.
colin1976
January 15, 2026
"I picked up a cable and a..."
I picked up a cable and a phone case from Native Union, and I’ve been happy with both. They’re definitely not the cheapest options out there, but they feel well made and have a nice clean look. Shipping was smooth too, no issues there. Overall, I think the value is good for the quality, though I do wish a few items were a little more affordable. I’d still consider buying from them again when I need another accessory
TENNYSON
January 13, 2026
"Slow reply made me a little less confident"
Support did eventually answer my question, which I appreciate, but it took a few days to hear back. It left me with mixed feelings because while the issue got resolved, the delay made me trust the support process a bit less than before
james1984
January 13, 2026
"Return was way more hassle than expected"
I actually liked the style of the product, but trying to return something through Native Union was way more annoying than I expected. The instructions weren’t very clear, and I kept feeling like I wasn’t sure what the next step was supposed to be or if I had done it right. It also took longer than I thought just to get a response.

The refund eventually came through, but that part felt slow too. I had to keep checking on it myself instead of getting clear updates along the way, which made the whole process more frustrating. Not the worst experience ever, but definitely not a smooth or easy return
randygraham1397
January 08, 2026
"Color was way off from the photos"
I ordered a case from nativeunion.com because the color in the photos looked like this nice soft beige, but when it showed up it was much more yellow and looked a little cheap. The finish didn’t feel as smooth or premium as it appeared on the site either.

I contacted them thinking it was clearly not what was advertised, but it felt like I just got the usual “colors may vary due to screen settings” policy excuse. I understand slight differences happen, but this wasn’t even close. For the price, I expected something that actually matched the photos better

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